Sending the package
We work for shipments with several companies specialized in this type of products, which guarantees delivery in optimal conditions, with insurance against theft, loss or deterioration. The boxes are large and your items will be well protected. If you detect damage to the packaging when you receive your order, please note it at the time of receipt and reject the package.
Shipping charges include handling and packaging charges, as well as postage.
We will notify you of the departure of the order from our facilities. Delays may occur due to circumstances beyond our control, but for the most part we meet the deadlines indicated in the following table:
| Destination | Delivery Time |
|---|---|
| Distributors Spain | 2-3 days |
| Distributors Europe | 7-12 days |
| Professionals Spain | 1-2 days |
| Professionals Europe | 4-8 days |
| Switzerland | 5-8 days |
Returns
Contact us. We will attend to each return request in a personalized way. In all cases, at Vitamin we are responsible for the cost of returns.